FAQ | EX Ministries


If your question is not answered on this page, you may email Lois Burk or call 817-764-3025. If your question is answered on this page, your email or phone message will not be returned.

How do I order product?
How much is shipping and handling?
How long will it take for me to receive my order?
How can I track my package?
How can I order product if I do not want to order online?
Can I place an order by phone?
What if I am shipped the wrong order?
Do you offer refunds?
What do I do if I have not received my product(s) or order?
Do you offer overnight shipping?
Can I order C.O.D or use my courier account for shipments?
Do you offer pre-shipments with deferred payment?
Does any other retail outlets, bookstores or church facility offer your products?
Are there any other DVD’s, CD’s, books or teaching aids available for purchase other than what is shown on the products page of your website?
How can we book Eld. Lewis for a speaking engagement at our church or event?
Can we talk to Eld. G. Craige Lewis directly?
When will Eld. Lewis and EX Ministries be in our area?
Can I place an order with MY credit card but have the package shipped to a family member or friend at another location?
How can I make a donation to EX Ministries?
Do you ship to FPO and APO?
Do you ship overseas (other countries outside the USA)?
How long does it take to receive a package overseas?
Will EX Ministries pay any customs fee?
When EX Ministries is ministering in our area, will all the products on your website be available for purchase?
Can I pre-order your new products?
Refund Policy
My CD / DVD Won’t Play?

Embrace your God given power to choose...

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